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Above and beyond

I could only wish that all the rental folks in New Braunfels were as kind, caring and concerned as Susan Phillips from a1vacationnewbraunfels.com.

I could only wish that all the rental folks in New Braunfels were as kind, caring and concerned as Susan Phillips from a1vacationnewbraunfels.com. She definitely went above and beyond for your city yesterday. As a last resort I called Susan yesterday to explain that my vacation rental property for next week had been cancelled due to faulty plumbing. We had rented through another property and they told me they had nothing else available. I can assure you that I made over 50 phone calls to every property management company I could find in a 25 mile area around NB to no avail until I reached her. She told me they had no properties available but when I told her my situation she took it upon yourself to help me out and send a broadcast email to everyone she knew. I sincerely appreciate it and am happy to let you know that my group of 12 will make our trip next week and we actually rented a house on the river. We are staying next week in another property. I don't recall the name of the wonderful lady that worked with me there but she as well went out of her way to ensure my party would have a place to stay next week. To all these wonderful folks I say thank you. It's nice to experience kind folks in our very busy lives.